Is it worth giving the service a second chance?

I'm interested in how important the user interaction history is. If a service has had controversial situations in the past, but then changed, should it be given a second chance?

The second chance depends on the observed changes in the behavior of the platform. I'm looking at real actions, not just statements. The https://spin-winera.net website, which is an online casino, has shown that it is able to correct past mistakes and maintain a transparent and trustworthy policy.