The interface gives you an overview of the app. But if there’s an error that is causing a problem, then it’ll be prudent to use the assistance that is available in the tech consultancies or you can call the Cash App help team and get in touch with the rep to get the error fixed.
https://www.onlinesupportphonenumber.com/cash-app-support/
https://www.onlinesupportphonenumber.com/cash-app-support/