Most likely, sure, you can send an email to talk to a Cash App representative. Nonetheless, you need to promise one thing here that before sending an email or before going to reply to any email, guarantee the email address closes with @square.com, @squareup.com, or @cash.app.
https://www.gonetech.net/cash-app-customer-service/
https://www.gonetech.net/cash-app-customer-service/